Terms & Conditions

Terms & Conditions

Last Updated: [Date]

Welcome to Bhagwati Handlooms. By using our website and ordering our products, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use the site or place orders.

1. Definitions & Interpretation

• “We”, “Us”, “Our” refers to Bhagwati Handlooms (the owner/operator of the website).

• “You”, “Your”, “Customer” refers to the person using the website or placing orders.

• “Products” means the handwoven, textile, décor, or related items sold via our website.

• “Website” means the Bhagwati Handlooms online store and all its web pages and services.

2. Acceptance of Terms

By accessing the website, browsing, or placing an order, you agree to these Terms & Conditions and our Privacy Policy. We reserve the right to modify or update these Terms at any time; changes become effective when posted. It is your responsibility to periodically check for updates.

3. Eligibility & Account Information

• You must be at least 18 years old (or of legal age in your jurisdiction) to place an order.

• You agree to provide accurate, complete, and up-to-date information (billing, shipping, contact).

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Product Information & Availability

• We make efforts to provide accurate product descriptions, images, specifications, and prices, but do not guarantee they are error-free.

• Due to the handcrafted nature of products, slight variations in color, texture, size, or finish may occur.

• Availability is subject to stock. If an item is out of stock, we will notify you and may offer alternatives or refund.

5. Pricing & Payment

• All prices are in Indian Rupees (INR) and are inclusive/exclusive of taxes as per the displayed information.

• We reserve the right to change or update prices at any time before order placement.

• Payment must be made via the methods offered on the website (credit/debit cards, UPI, net banking, etc.).

• We do not store sensitive payment data (such as full card numbers) on our servers.

6. Order Confirmation, Cancellation & Modification

• After you place an order, you will receive an order confirmation email with order details.

• Once an order is confirmed, cancellation, modification of item, size, or color may not always be possible.

• If modifications are required, please contact us immediately; we will try to accommodate before dispatch.

7. Shipping & Delivery

• We ship to addresses as per our shipping policy (domestic/international).

• Shipping charges and delivery timelines depend on location, courier, and product type.

• Delays caused by courier services or customs (for international orders) are beyond our control.

• For international orders, any customs duties, taxes, or fees are to be borne by the customer.

8. Returns, Exchanges & Refunds

• Returns or exchanges are accepted only in the event of defective or damaged goods, or if the wrong item is delivered.

• To request a return/exchange, you must notify us within a specified period (e.g. 7 days from delivery).

• Products must be unused, in original condition, and packaging intact.

• Return shipping cost is borne by the customer unless the fault is ours.

• Refunds (if eligible) will be processed after inspection and may take a few business days to reflect in your account.

9. Intellectual Property

• All content on this site (text, images, logos, design) is owned by or licensed to us and protected by intellectual property laws.

• You may not reproduce, upload, distribute, or use our content without our prior written consent.

10. User Conduct & Prohibited Acts

You agree not to:

• Use the site for unlawful purposes.

• Upload or send malicious software (viruses, trojans, etc.).

• Copy, reproduce, or exploit site content without permission.

• Harass, defame, or infringe others’ rights.

• Violate any local, national or international laws.

11. Disclaimer of Warranties & Limitation of Liability

• The Service and Products are provided “as is” without warranties of any kind, whether express or implied.

• We do not guarantee uninterrupted or error-free service.

• To the maximum extent permitted by law, Bhagwati Handlooms is not liable for indirect, incidental, special, or consequential damages.

• Our liability (in any case) will be limited to the amount paid by you for the product in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless Bhagwati Handlooms, its officers, employees, and affiliates, from any claims, losses, damages or expenses (including legal costs) arising from your breach of these Terms or violation of laws or rights of third parties.

13. Force Majeure

We are not liable for any failure or delay in fulfilling orders or obligations due to causes beyond our reasonable control (natural disasters, strikes, government actions, etc.).

14. Severability & Waiver

If any provision of these Terms is held invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full effect.
No waiver by us of any breach will be deemed a waiver of future breaches.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of courts in [Your City, State].

16. Contact Information

If you have any questions about these Terms, contact us at:
Email: Bhagwatihandloms7@gmail.com
Address: Ghaziabad Govindpuram G block near by shiv mandir
Pin code – 201003
Phone:7982676724